Privacy Policy

Last updated: August 2026

1. Introduction

Star Reno Vision Pte Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

2. Data We Collect

You may contact us through our website enquiry forms, WhatsApp, Facebook, phone, or email. When you do, we may collect the following personal data:

Name, email address, and phone number
Floor plans, renovation photos, and property information you choose to send us
Project address and renovation requirements
Usage data (pages visited, browser type) collected automatically via cookies

3. How We Use Your Data

We use your personal data to:

Respond to renovation enquiries and provide quotations
Arrange and conduct site visits
Schedule, coordinate, and manage renovation projects
Communicate with you about your project and our services
Improve our website and services

We do not sell, rent, or trade your personal data to third parties.

4. Marketing Communications

We will only send you marketing messages — such as renovation tips, promotions, or company updates — if you have agreed to receive them. You may opt out at any time by replying “unsubscribe” to any message or by emailing us at sales@starreno.com. Opting out will not affect communication about your ongoing project.

5. Data Sharing

We may share your data with trusted service providers (such as subcontractors involved in your project) only to the extent necessary to deliver our services. All parties are required to keep your information confidential.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Project-related records are typically retained for 7 years.

7. Cookies

Our website uses cookies to improve your browsing experience. You can disable cookies in your browser settings, though this may affect website functionality.

8. Your Rights

Under the PDPA, you have the right to:

Access the personal data we hold about you
Correct inaccurate personal data
Withdraw consent for the use of your personal data

To exercise these rights, please contact us at sales@starreno.com.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact our Data Protection Officer:

Data Protection Officer
Star Reno Vision Pte Ltd
Email: sales@starreno.com

Star Reno Vision Pte Ltd
362 Upper Paya Lebar Road #03-11B
Da-Jin Factory Building, Singapore 534963
Email: sales@starreno.com
Phone: +65 8200 7042